Our contact details
Name: Monolution Limited
Address: Solent Building, Southmoor Lane, Havant, PO9 1JW
Phone Number: 02392 470 675
E-mail: info@monolution3d.com
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts, and characteristics (for example, name and contact details including email addresses)
- Website statistics including traffic
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Which areas of our website are most interesting to potential customers
- The duration visitors view each page to understand what information is most beneficial to our customers
- To understand the types of industries viewing our website to allow us to remain proactive in our business strategy
We also receive personal information indirectly, from the following sources in the following scenarios:
- You have clicked one of our links from another website such as LinkedIn which redirects you to our main website
We use the information that you have given us in order to understand our markets and gauge market sector interest in our products and services.
We may share this information with data analysis organizations including Google analytics.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by info@monolution3d.com
(b) We have a legitimate interest in our customers and market sectors
How we store your personal information
Your information is securely stored.
We keep contact details including email addresses for a minimum of 3 years. We will delete any information on request.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at:
info@monolution3dcom
023 9247 0675
Solent Building
Southmoor Lane
Havant
PO9 1JW
if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at:
info@monolution3dcom
023 9247 0675
Solent Building
Southmoor Lane
Havant
PO9 1JW
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
